Return / Refund Policy

Last updated January 22, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@nominisar.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Nomi Nisar

Attn: Returns

3rd Floor, Building 24C, Zamzama Lane 3

Karachi, Sindh

Pakistan

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Items that have been used.
  • Items found defective due to any fault/mishandling by the customer or return courier.
  • Items found not within the Brand packaging.
  • Items that were produced on order / customized measurements.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Returns will be processed through Jazzcash / Easypaisa or Bank Transfer No cash refunds will be entertained.
  • In case of payment through credit/debit cards, bank charges will be deducted up to 3%.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+92-330-8130620

sales@nominisar.com